As AI nurses reshape US hospital care, human nurses are pushing back
The next time you’re due for a medical exam you may get a call from someone like Ana: a friendly voice that can help you prepare for your appointment and answer any pressing questions you might have.
With her calm, warm demeanour, Ana has been trained to put patients at ease — like many nurses across the US. But unlike them, she is also available to chat 24-7, in multiple languages, from Hindi to Haitian Creole.
That’s because Ana isn’t human, but an artificial intelligence program created by Hippocratic AI, one of a number of new companies offering ways to automate time-consuming tasks usually performed by nurses and medical assistants.
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